At Gentry Climbs, we aim to get your travel gear to you quickly, securely, and hassle-free—so you can focus on your next adventure.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
We offer standard and expedited shipping options at checkout. Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: 5–7 business days
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Expedited Shipping: 2–3 business days
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Free Shipping: Available on orders over 75 Euros.
Please note that delivery times may vary based on location and carrier availability.
International Shipping
We currently ship to select international destinations. Shipping rates and estimated delivery times will be shown at checkout. Please note that international customers are responsible for any customs duties or import taxes that may apply.
Order Tracking
Once your order ships, you will receive an email with a tracking number so you can follow your package’s journey. Tracking updates may take 24–48 hours to reflect on the carrier’s website.
Please contact us at [email protected].